Our Blog / Latest News

09
Sep

By Warren Russell, On 9th September 2019

The challenges for Age Verification both online and offline

As reported by SBCNEWS last week, the licenses of seven UK on-course bookmakers are now under review by the UK Gambling Commission (UKGC) for allowing a 16-year old to place a bet at this year’s Royal Ascot event in June. Although on-course bookmakers across the UK are carrying out checks to ensure that under-aged persons are unable to place a...

30
Aug

By Gary Pine, On 30th August 2019

What does your Status say about you?

Shift left is a principle that focuses on sharing your service and support desk’s knowledge within your organization and in time, with its clients, customers and end-users. The basic idea behind shift left is simple. Once a service desk has a knowledge sharing practice in place, they can easily shift their knowledge even further left towards the customer. In other...

23
Aug

By Sara West, On 23rd August 2019

One API to Rule Them All

Very few companies today run projects or applications that don't utilise an Application Programming Interface (API) for the creation of new or value-added services based on the underlying software technologies. The market demands single, simple APIs that integrate with multiple internal services as well as external APIs to provide data via a single point of query; abstracting complexity with a...

21
Aug

By Tom Kahan, On 21st August 2019

W2 becomes a Chwarae Teg FairPlay Employer

As a part of their Agile Nation 2 Business Programme, W2 were awarded the Chwarae Teg Leading Fair Play Employer Award in early 2019; the highest possible award. Working with Chwarae Teg, W2 were looking to further improve the working environment for all our people. Chwarae Teg is a UK based charity working in Wales to support the economic development...

20
Aug

By Tom Kahan, On 20th August 2019

The W2 Warriors did it!

The team made up of different departments came together to raise money for the Adult CP Hub – a small charity founded to represent the needs of adults living with Cerebral Palsy (CP) in the UK and acts as a place to receive support and access information based on the most up to date medical knowledge, understanding & expertise. Warren...

19
Aug

By Gary Pine, On 19th August 2019

Maintaining our Start-Up DNA & Culture

Little did we know how much there was to gain from getting an updated perspective from the entire company at our recent Simplithon; especially given the informal way in which it was done. Capturing what problems, issues, and pains arise for others gave us a much better understanding of our entire company and the problems that go beyond our current...

15
Aug

By Alex Loane, On 15th August 2019

ISO 27001 Stage 1 Audit Tips

Sitting through the Stage 1 of a ISO 27001 certification audit is pretty daunting; even as a seasoned Information Security Management (ISM) professional. Although often referred to as a ‘documentation review’ or ‘Desktop audit’, the auditor is there to review your documentation to establish whether your ‘Information Security Management System’ (ISMS) meets the requirements of ISO 27001:2013. Getting this far...

12
Aug

By Gary Pine, On 12th August 2019

Three really is the magic number

Most modern organizations operate in a state of constant competition. In order to maintain your market position, business continuity and high availability of your organization’s products, goods or services is paramount. The way that businesses handle the effects of a disaster primarily depends on how well they are prepared for it and how quickly any negative impact can be mitigated....

06
Aug

By Gary Pine, On 6th August 2019

Mortality Screening in Pensions and Payments Administration

We generally do not like to talk about death however mortality screening is a fundamental part of payments and pensions administration. Without it, increased reputational risk due to the fallout from the painful and often distressing over-payment recovery procedures when dealing with the grieving family; let alone the wasted time, effort and money caused by the administrative overhead. Mortality screening...

29
Jul

By Gary Pine, On 29th July 2019

W2 getting dirty at the Tough Mudder

Sporting their new T shirts (with support from True Form UK) commissioned for the day, the ‘W2 Warriors’ have chosen to take up the challenge presented by Augusts ‘Tough Mudder’ event; all in support of the charity Adult CP Hub. W2 is proudly supporting both the team and the charity as they raise awareness on the issue of support for suffers of...