Insights & Analysis

Open Banking Challenges

What does Open Banking mean for Gaming Operators?

Open Banking is the UK’s response to the EU Payments Services Directive (PSD2); an EU directive requiring banks to share customer transaction data with licensed third parties when requested to do so by the end-user or customer in question. Introduced in January 2018, it is a regulatory roadmap. Developed by the Financial Conduct Authority (FCA) …

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Age Verification

The challenges for Age Verification both online and offline

As reported by SBCNEWS last week, the licenses of seven UK on-course bookmakers are now under review by the UK Gambling Commission (UKGC) for allowing a 16-year old to place a bet at this year’s Royal Ascot event in June.  Although on-course bookmakers across the UK are carrying out checks to ensure that under-aged persons …

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ISO 27001

ISO 27001 Stage 1 Audit Tips

Sitting through the Stage 1 of a ISO 27001 certification audit is pretty daunting; even as a seasoned Information Security Management (ISM) professional. Although often referred to as a ‘documentation review’ or ‘Desktop audit’, the auditor is there to review your documentation to establish whether your ‘Information Security Management System’ (ISMS) meets the requirements of …

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Mortality Service

Mortality Checks to Reduce Fraud

We generally do not like to talk about death however mortality screening is a fundamental part of payments and pensions administration. Without it, increased reputational risk due to the fallout from the painful and often distressing over-payment recovery procedures when dealing with the grieving family; let alone the wasted time, effort and money caused by the administrative overhead.

Age Verification

The importance of age verification for online businesses

As more and more of our daily transactions are taking place online, it has never been easier for young people to buy products and access services and content that are age-restricted. Although online businesses include basic age checks such as ‘tick boxes’ for users to confirm that they are old enough to buy products and …

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