W2 is proud to announce that - after a lot of hard work from all areas of the business - we are officially certified to the ISO 27001:2013 Information Security standard. Over recent years, our clients have become accustomed to regular briefings on our ongoing GDPR, Information Security and Cyber-Security program so the granting of the ISO 27001:2013 certification will...
Once again, W2 makes the RegTech100 list; a select bunch of tech companies transforming compliance, risk management and cybersecurity. The world’s most innovative technology solution providers that address the challenges and opportunities of dealing with regulatory issues within financial services, were announced today by RegTech Analyst, a specialist research firm. Over $14bn has been invested in RegTech companies since 2016,...
With the ‘dress rehearsal’ stage 1 ISO 27001:2013 audit behind you, stage 2 is upon you all too quickly. Following the stage 1 audit, you may still have further work to do. If the auditor found any major or minor non-conformances, observations or opportunities for improvement – you must have put a corrective action plan in place as a minimum....
With testing complete, we’ve now launched the W2 Status Page; a new means of keeping our clients informed of service disruptions, planned or possible outages as well as providing retrospectives (also called Root Cause Analyses). Such publicly facing status page help us further build customer trust and showcase the reliability of our platform with historical up-time and performance timeline of...
Know Your Customer (KYC) poses industry-wide challenges and it will continue to do so unless we – as a #RegTech supplier - take proactive steps to cultivate positive change. As regulatory pressure on banks and corporates alike intensifies, the volume of KYC information required also increases. And as to compound the problem, many of these corporates struggle to access a...
Shift left is a principle that focuses on sharing your service and support desk’s knowledge within your organization and in time, with its clients, customers and end-users. The basic idea behind shift left is simple. Once a service desk has a knowledge sharing practice in place, they can easily shift their knowledge even further left towards the customer. In other...
As a part of their Agile Nation 2 Business Programme, W2 were awarded the Chwarae Teg Leading Fair Play Employer Award in early 2019; the highest possible award. Working with Chwarae Teg, W2 were looking to further improve the working environment for all our people. Chwarae Teg is a UK based charity working in Wales to support the economic development...
The team made up of different departments came together to raise money for the Adult CP Hub – a small charity founded to represent the needs of adults living with Cerebral Palsy (CP) in the UK and acts as a place to receive support and access information based on the most up to date medical knowledge, understanding & expertise. Warren...
Sitting through the Stage 1 of a ISO 27001 certification audit is pretty daunting; even as a seasoned Information Security Management (ISM) professional. Although often referred to as a ‘documentation review’ or ‘Desktop audit’, the auditor is there to review your documentation to establish whether your ‘Information Security Management System’ (ISMS) meets the requirements of ISO 27001:2013. Getting this far...
Most modern organizations operate in a state of constant competition. In order to maintain your market position, business continuity and high availability of your organization’s products, goods or services is paramount. The way that businesses handle the effects of a disaster primarily depends on how well they are prepared for it and how quickly any negative impact can be mitigated....